To strengthen our IT and product teams, we are looking for a Data Analyst (Processes) to lead initiatives focused on process improvements and process mining. The ideal candidate should have strong skills in data analysis, ideally previous experience in process mining, and general business process management knowledge. This is a full-time, permanent position based in our office in Basel.

Tasks & Responsibilities

As the Data Analyst (Processes), you will be responsible for:

• Collaborating with business stakeholders to distil and analyze business requirements.
• Performing process analysis using data from log files and databases (process mining).
• Documenting processes, including creating process models using standard notations (such as BPMN, can be easily learned on-the-job).
• Managing and coordinating business process change projects.

Additionally, you will:

• Support business stakeholders (editorial, production, finance) in process optimization discussions.
• Provide consultancy to editorial, production, and other departments on process-related matters.
• Act as a key collaborator with the development teams that are working on workflow-related software.
• Advocate for best practices in process management and continuous improvement.

Requirements

• Education and Work Experience: A university degree (Master’s preferred) in Information Systems, Computer Science, or a related field. Alternatively, a business degree with significant relevant work experience. 3-5 years of experience as a business analyst, data analyst, or similar role (or equivalent experience in workflow-related enterprise applications).
• Process Mining & Data Analysis: Strong ability to gather, analyze, and interpret data (from logs, databases, or data sets) to identify patterns and trends and support data-driven process improvements. SQL and data analysis skills are required for this role: you have experience in a general-purpose programming language suitable for data analysis (Python, R), or alternatively previous experience with process mining tools.
• Problem-Solving and Critical Thinking: Strong aptitude for identifying process inefficiencies, diagnosing root causes, and developing practical solutions.
• Process Mapping and Documentation: Proficiency in business process management and experience with BPMN 2.0 process flows are a plus. (BPMN is not a must and can be learnt on the job.)
• Project & Change Management: Familiarity with project and change management principles to manage process improvement initiatives and meet deadlines.
• Continuous Improvement Mindset: A solid understanding of agile and lean methodologies.

What we offer

• The opportunity to contribute to the academic/scientific community;
• Flexible working hours;
• Support for a healthy lifestyle;
• Team bond strengthening through team-building events;
• Professional growth opportunities with our global training system;
• Working in a collaborative, diverse, and socially responsible team;
• Company retreat facility;
• Full-coverage insurance for accidents/daily sickness;
• Prime location near Basel train station and city center;
• And more

If you are interested in this position, we look forward to receiving:

• A motivational letter(EN) that briefly describes your motivations for joining MDPI
• A resume(EN) including personal information, past & current education,
• If available: reference letters and certificates.

About MDPI

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 66,000 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI is headquartered in Switzerland with additional offices in Europe, Asia and North America. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms:

https://www.mdpi.com
https://www.mdpi.com/books/
https://sciprofiles.com
https://sciforum.net
https://www.scilit.net
https://www.preprints.org
https://encyclopedia.pub

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