The Business Analyst (Process Improvement) is responsible for driving process management and process improvement initiatives. The role is critical in identifying, analyzing, and enhancing business processes to improve efficiency and effectiveness in delivering customer value from business processes.

As a Business Analyst you will: 

• Collaborate with business stakeholders to understand and distill business requirements. 
• Analyze business processes through data analysis, including examining log files and databases. 
• Document and model business processes using BPMN 2.0 notation. 
• Lead business process change management activities. 
• Serve as a partner for development teams, providing insights into workflow-related backend software. 
• Support various departments, including editorial, production, and finance, in process-related matters. 
• Advocate and implement process management best practices throughout the organization.

You fulfil the following requirements:

• Educational background: A university degree (Masters preferred) in Information Systems, Computer Science, or a business-related field is required. 
• General Work Experience: 3-5 years of experience as a business analyst or equivalent experience in a related role, such as a software engineer working on workflow-related enterprise applications. Publishing industry knowledge is a plus.
  
  Skills: 
• Strong process mining and data analysis skills, with the ability to gather, interpret, and analyze data to drive evidence-based process improvements. 
• Excellent problem-solving and critical thinking skills, capable of identifying process-related issues and proposing effective solutions. 
• Proficiency in business process management and mapping, with experience in creating process flows in BPMN 2.0 notation. 
• Understanding of project management and change management principles to coordinate process improvement initiatives and ensure successful implementation. 
• A continuous improvement mindset, with knowledge of agile and lean principles.

Additional requirements:

• Publishing industry knowledge is a plus. 
• Proficiency in SQL and other data analysis tools is a plus.

What we offer

• The opportunity to contribute to the academic/scientific community;
• Flexible working hours;
• Support for a healthy lifestyle;
• Team bond strengthening through team-building events;
• Professional growth opportunities with our global training system;
• Working in a collaborative, diverse, and socially responsible team;
• Company retreat facility;
• Full-coverage insurance for accidents/daily sickness;
• Prime location near Basel train station and city center;
• And more

If you are interested in this position, we look forward to receiving:

• A motivational letter that briefly describes your motivations for joining MDPI,
• A resume including personal information, past & current education,
• If available: reference letters and certificates.

About MDPI

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 400 diverse, peer-reviewed, open access journals supported by over 66,000 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI is headquartered in Switzerland with additional offices in Europe, Asia and North America. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation.

Initiatives

At MDPI, we develop and maintain various platforms in order to better serve the scientific community. Please find here-below a list of our main platforms:

https://www.mdpi.com

https://www.mdpi.com/books/

https://sciprofiles.com

https://sciforum.net

https://www.scilit.net

https://www.preprints.org

https://encyclopedia.pub