Junior Account Specialist (40%-60%)

A pioneer in scholarly open access publishing, MDPI has supported academic communities since 1996. Our mission is to foster open scientific exchange in all forms, across all disciplines. We operate more than 250 diverse, peer-reviewed, open access journals supported by over 35,500 academic editors. We serve scholars from around the world to ensure the latest research is openly and broadly available.

MDPI is headquartered in Basel, Switzerland with additional offices in Europe and Asia. We are committed to ensuring that high quality research is made available as quickly as possible. We also support sustainability projects, with sustainability as a key theme in many journals and through the MDPI Sustainability Foundation. We are hiring for the role of:

 

Junior Account Specialist (40%-60%)

 

To support our constant growth, we are looking for an enthusiastic Junior Account Specialist to join our Institutional Open Access Program (IOAP) team. The position of Junior Account Specialist is a part-time and permanent position based in our city center office in Basel, Switzerland.

 

As Junior Account Specialist you will:

  • Contact institutions about the IOAP. Main Focus: German-speaking countries
  • Assist institutions with the renewal of existing agreements as well as the signing and creation of new institutional memberships
  • Support institutions with questions related to the submission workflow, IOAP dashboard and their publication data.
  • Act as an intermediary, explaining and resolving issues between MDPI Billing and institutions.


Requirements: 

  • Native German Speaking, Confident with English
  • Background or experience in information sciences, librarianship or publishing of advantage.
  • Interest in academic publishing and Open Access
  • Good communication and interpersonal skills


If you are interested in this position, we look forward to receiving your application. Please submit your cover letter and CV. We look forward to welcoming you to our Basel office.

 

Or, know someone who would be a perfect fit? Let them know!

Diversity & Inclusion

MDPI provides equal employment opportunities to all applicants without regard to race, colour, religion, sex, national origin, disability status, gender identification, sexual orientation or any other characteristic protected by law in every location in which we have offices. Thank you for your interest in applying to MDPI. We value diversity and encourage the very best candidates to apply.